Introducing Custom Agent Building Service
Learn how Gentic can help your business with its custom agent building service.
Introducing Gentic's Custom Agent Building Service
At Gentic, we’re excited to introduce our white-labeled Custom Agent Building Service—designed for micro, small and medium enterprises (MSMEs) looking to leverage AI-driven automation in their business workflows.
What Are Gentic Custom Agents?
Gentic Custom Agents are AI-powered, goal-oriented, intelligent expert systems capable of executing tasks using tools and predefined workflows custom built for your business. These LLM-enabled agents seamlessly integrate with business operations, automating tasks and improving efficiency.
Understanding Workflows in Custom Agents
A workflow is a series of predefined steps that an agent follows to complete a task. Our workflow definition allows you to list steps that the agent must follow to complete a given task. Not only does our workflow definitions provide greater flexibility in describing the steps in a workflow, but it also enhances reliability by providing guidelines for the agent to follow.
Consider a customer service agent as an example:
Agent Definition:
A customer service agent connected to organizational data, knowledge, and tools to process customer service requests efficiently.
Example Workflows:
1️⃣ Track My Order → Looks up internal order details → Connects with external shipping services → Displays results in a structured format.
2️⃣ Process Refunds → Checks order details and refund eligibility → Verifies refund guidelines → Processes refunds if all conditions are met.
With Gentic’s Custom Agent Building Service, businesses can design and deploy AI agents tailored to their unique needs.
Build Different Types of Agents with Gentic
Our platform enables you to create AI agents for internal and customer-facing workflows:
⚡ Internal-Facing Agents
These agents streamline business operations by automating internal tasks and assisting employees.
- Knowledge Workers → Answer business-related queries based on internal documentation.
- Assistive Agents → Automate repetitive internal tasks and workflows.
- Personal Assistants → Help executives and employees manage schedules, emails, and reminders.
⚡ Customer-Facing Agents
These AI agents enhance customer interactions by providing intelligent, real-time responses.
- Explainer Agents → Educate customers about services, processes, or policies.
- Product Q&A Agents → Answer product-related queries instantly.
- Customer Support Agents → Resolve customer service requests with intelligent automation.
Why Choose Gentic for Custom AI Agents?
✅ White-labeled AI – Deploy branded AI solutions under your company’s name.
✅ Seamless Integration – Connect agents with your existing databases, tools, and APIs.
✅ Scalable & Secure – Enterprise-grade AI solutions built to grow with your business.
✅ Faster Deployment – Get AI agents up and running in days, not months.
Get Started with Gentic Custom Agents
Ready to supercharge your business with AI-powered automation? Contact us today to build your custom AI agent and revolutionize your workflows.
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